Job Details
Position: Front Desk Receptionist
Role: Provide customer service to patients and clerical support to clinical staff.
- Promptly greet patients and visitors in the waiting area in a friendly and helpful manner
- Check in patients, verify insurances, update necessary patient information in the system, and collect copay
- Serve as a patient advocate to provide world-class care in coordination with clinical staff and providers
- Promptly answer incoming phone calls
- Maintain a neat and orderly waiting room
- Assist patients with ambulatory difficulties, including obtaining wheelchairs and provide assistance with walking
- Responsible for opening and closing clinic procedures and reporting
- Perform additional clerical duties as necessary
- Minimum of one (1) year of reception/front desk experience (coordinator, receptionist, clerk, agent, specialist, etc.)
- Customer service experience in a healthcare outpatient setting preferred
- Ability to work up to 12-hour shifts during the week or weekend as needed
- Ability to escort or transport patients by wheelchair or stretcher when needed
- Detail-oriented with excellent interpersonal communication skills
- Basic computer skills including familiarity with electronic medical records
- Types 25 words per minute
- High school diploma or equivalent
- On-the-job Training
- Employee flat-rate medical services at CRH-affiliated clinics
- Medical, Dental, Vision Insurance
- 401(K) Match
- Flexible Work Schedules
- Generous PTO Plan
- Employee Assistance Program
- Complimentary Financial Planning
- Collaborative Work Environment
- Growth Opportunities
- Annual Merit Increases
- Employee Referral Bonuses
We have over 50 centers throughout Atlanta, Athens, Columbus, and South Georgia. There is most likely a center near you!
CRH Healthcare an equal opportunity employer: M/F/D/V
CRH Healthcare provides a professional work environment, a strong clinical support organization and a highly competitive compensation and benefits package.